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Resource · workflow map

Seven hand-offs. One accountable job trail.

Map who owns the next action, what they need, and what happens when a job cannot move.

Published by Spectra · no named expert reviewer is claimed · last reviewed 17 September 2026 · operational guidance, not technical, legal or safety certification.

The practical answer

A reliable workflow carries context, state and responsibility together. It is a working aid, not a promise that software, a checklist or a single person can resolve every exception.

01

Map

Give every hand-off an owner and an output.

Start with enquiry, survey, estimate, proof, production, installation and close-out. At each stage, name the record the next person receives and the condition that permits release.

StageOwnerRequired outputException path
SurveySurvey leadReferenced measurements and open questionsHold estimate; request missing access or qualified review
ProofArtwork leadIssued version and decisionRevise, then reissue against the same job
InstallationInstall leadCompletion record and exceptionsReturn visit or commercial review owner
02

Worked sample

Follow a fictional fascia job through the breaks.

Synthetic sample: North Quay Café requests an illuminated fascia. The survey record says the fascia width is supplied, not independently verified; access timing is still open. Estimating therefore releases a provisional scope, not a production instruction.

03

Use with care

A workflow map does not authorise technical decisions.

Keep safety, structural, electrical, planning, contractual and brand-authority decisions with competent people and the records your business uses for them. The sheet deliberately records unknowns instead of interpreting them.

A sample, not a promise

See the connected workflow, then test it against your own.

Discuss your workflow